Interactive (INTERACTIVE)

An interactive message with a text body and an optional action button. Usually sent by the bot.

data schema

{
  body: string;
  footer?: string;
  file?: {
    url: string;
    mime: string;
    path: string;
    size: number;
    fileName: string;
    extension: string;
  };
  replyButtons?: Array<string | { id: string; title: string }>;
  actionButton?: {
    url: string;
    title: string;
  };
}

Field	Type	Description
body	string	Main text (may include line breaks and links)
footer	string?	Optional footer
file	object?	Optional top media
replyButtons	array?	Optional quick-reply buttons
actionButton	object?	CTA button that opens an external URL

actionButton

Field	Type	Description
url	string	Target URL
title	string	Button text

Example

{
  "id": "ff03f52d-0726-43bd-8e19-ae6e7fab521a",
  "createdAt": "2026-08-03T14:53:08.486Z",
  "type": "INTERACTIVE",
  "nameOfSender": "Support Bot",
  "isFromSupport": true,
  "data": {
    "body": "Güzel bir seçim. 🙂 Deluxe Suit Jakuzi ve Şömineli için rezervasyonunuzu tamamlayabilirsiniz.\n\n🔗 Rezervasyon: https://www.tatilbudur.com/...\n\n📱 Mobil uygulama: http://onelink.to/g6ec4p\n\nBaşka yardımcı olabileceğim bir konu var mı?",
    "actionButton": {
      "url": "https://www.tatilbudur.com/la-bien-alacati-hotel?checkInDate=2026-08-20&checkOutDate=2026-08-25&calculatePrice=1&adult=2",
      "title": "Rezervasyon Yap"
    }
  }
}

UI recommendation

• Show the body text with line breaks; make URLs clickable.
• If actionButton is present, render it as an external link button.